Frequently Asked Questions

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Do I need to create an account?

We recommend you create an account so it’s easier to quickly and privately contact agents through our messaging system, but we don’t make it compulsory.

Does it cost me to use your website?

No, our service is completely free for home movers. You may contact as many agents as you like! Agents are charged a subscription fee for the leads they receive.

How do I contact an agent?

We recommend initially that you use the private messaging system to contact an agent and sound them out or use our call back feature if you are ready to speak on the phone.

Do you give my contact details out to agents?

No, if you choose to contact an agent through our secure private messaging system then your details will remain private and you will never get agents calling you or emailing you out of the blue. Of course, you are in complete control and are free to share your number with an agent with our call back feature, if you’d like to arrange a time that is convenient for you.

Should I use a buying agent?

There are many reasons to use a buying agent. Please read our Ultimate Guide To Using A Buying Agent to find out more.